Quality Manager

Summary The Quality Manager is responsible for planning, developing, and directing quality assurance policies, programs, and initiatives as well as supporting operational excellence by leading efforts to maintain product compliance to industry and internal standards while reducing process defects and improving the quality of outgoing product.
He/She participates in the evaluation of the performance of the production process and quality of resulting products to improve existing methods of operation.
This position requires knowledge of company, industry, and governmental regulations affecting product quality and actively.
Essential Duties and Responsibilities Understands and demonstrates Safety as the first priority in all activities; Plan, execute, maintain and update the quality management system (QMS); Develop, execute and maintain quality standards, procedures, plans and objectives; Develop and implement quality plans for current and new products; Evaluate and report metrics related to new product launches and production quality-readiness; Manage, develop, evolve, monitor, evaluate and maintain the quality team as defined by the org structure; Develop, execute and maintain quality methods to enable measurement of required product attributes; Ensure that products meet quality objectives, customer’s requirements and expectations; Monitor quality performance metrics by overseeing the gathering and reporting of data and execute, lead or participate in improvement efforts as required; Manage and maintain quality inspection and testing as well as related documentation for in-process and finished products; Manage and provide guidance to team members engaged in inspection and testing activities to ensure high productivity and high technical integrity; Recommend and provide training for quality department personnel to ensure they are capable of performing to a high standard; Participate in developing and executing training for production personnel to ensure quality expectations are achieved; Partner with other departments in activities that will aid in the reduction of internal defects; Generate, monitor, communicate and improve key quality metrics and KPI’s (Defects Per Unit and others) and ensure that reporting and performance information is readily available among stakeholders; Work with suppliers as required to improve quality metrics of incoming materials and to reduce scrap, rework, and other issues which affect productivity; Meet with suppliers, internal personnel and customers to investigate, discuss and resolve quality problems; Identify areas where product or service quality requires corrective action and execute such; Conduct studies to determine root cause, effect and the corrective measures required to remedy defects, issues or deviations; Implement corrective action plans and monitor the effectiveness of the solutions; Effectively communicate at all levels both internally and externally as appropriate; and, Other duties may be assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Bachelor’s degree (B.
A.
) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Quality, manufacturing and/or engineering experience strongly desired.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, general business periodicals, professional journals, technical procedures, legal briefs, government regulations, financial reports, and legal documents.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, suppliers, customers, employees, regulatory agencies, members of the business community and the general public.
Demonstrates excellent verbal and written communications skills in English.
Is able to consider a variety of perspectives to any given issue and to propose alternatives when necessary.
Is skilled in the use of the Microsoft office Suite including Word, Excel, PowerPoint and Outlook.
Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.
,) in its most difficult phases.
Ability to deal with a variety of abstract and concrete variables.
Other Qualifications: Required: 5+ years prior direct management / supervisory experience in Quality Assurance Demonstrated Problem solving/Corrective Action Skillset Change management experience preferred Electrical / Electronics manufacturing experience preferred Demonstrates a pride and passion to deliver world class operational excellence Strong written and oral communication skills Able to effectively communicate at all levels (production floor to executives) Willingness to travel when required Proficiency in Microsoft Office Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Bachelor’s degree (B.
A.
) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Quality, manufacturing and/or engineering experience strongly desired.
Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, general business periodicals, professional journals, technical procedures, legal briefs, government regulations, financial reports, and legal documents.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, suppliers, customers, employees, regulatory agencies, members of the business community and the general public.
Demonstrates excellent verbal and written communications skills in English.
Is able to consider a variety of perspectives to any given issue and to propose alternatives when necessary.
Is skilled in the use of the Microsoft office Suite including Word, Excel, PowerPoint and Outlook.
Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.
,) in its most difficult phases.
Ability to deal with a variety of abstract and concrete variables.
Other Qualifications: Required: 5+ years prior direct management / supervisory experience in Quality Assurance Demonstrated Problem solving/Corrective Action Skillset Change management experience preferred Electrical / Electronics manufacturing experience preferred Demonstrates a pride and passion to deliver world class operational excellence Strong written and oral communication skills Able to effectively communicate at all levels (production floor to executives) Willingness to travel when required Proficiency in Microsoft Office