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Posted: Wednesday, December 13, 2023 09:53 PM

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SALES ASSOCIATE Hours: 9:00 am to 5:00 pm Reports to: Sales Manager thru Sales Supervisor The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities. FUNCTIONS: Greet customers in a prompt and friendly manner Assist customers with the purchasing process Assist with the rigging and delivery process to ensure customer satisfaction Log and maintain accurate records of customer interaction Prepare accurate paperwork of sales transaction Assist with the display of product and brochures QUALIFICATIONS: Good health, physically mobile Pleasant personality Good personal hygiene General knowledge of marine products Able to perform related paperwork RESPONSIBILITIES: Maintain high level of appearance (grooming) Promptly meet and greet all sales customers in a friendly manner Conduct all business in honesty and sincerity for all customers Listen to customer needs and assist them in locating the proper boat Handle minor complaints with courtesy and tact Answer incoming calls and attempt to satisfy the callers inquiry Give customer accurate quotes Collect and enter customer information into lead management system Make records of all customer interaction and enter them into system Follow up with customers as per sales process Follow lead management procedures per dealership’s adopted process Properly and legibly write sales agreement for customer (per management guidelines) Follow sales processes in place Carefully inspect all finished sales agreements Maintain communication with Parts/Accessories and Service Department Communicate any problems to Management Advise Sales Manager of any changes in schedule Contact customer when boat is ready Communicate delivery date and time to appropriate departments Look over inventory and make sure that product is properly displayed and presentable Maintain adequate stock of marketing materials (brochures) and make sure that they are properly labeled and displayed Look after price tags to make sure they are accurate and assist in preparation and display of tags as needed BEHAVIOR TRAITS: Dependable and prompt Outgoing with pleasant demeanor Easy temperament Trustworthy Good speech habits Organized Self motivated PROFESSIONAL DEVELOPMENT: Product Information Guide from Manufacturers available Manufacture training schools and workshops Product training from Reps ACCOUNTABILITY: ____ Percent of customers satisfied and no complaints ____ Percent of complaints by Service Department on procedure Acceptable closing ratio Zero complaints arising from customer confusion due to poor buyers orders and poor communication


Price - 38600 - 48900

• Location: Dadeville, AL Dadeville, AL Alabama

• Post ID: 3410314514 Auburn

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