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Client Ambassador (Front Desk)

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Posted : Sunday, December 31, 2023 09:15 AM

At *SPA DEL dogs.
enjoying.
life.
* is at our core.
We are Auburn-Opelika’s newest locally owned All-Luxury Dog Resort that offers only the highest level of fun and safety in all-suite boarding, enrichment daycare, spa grooming, and waterpark experiences.
SPA DEL’s culture is one where each person has value for their abilities and contributions.
As part of our family, you are a SPA DEL Ambassador of our brand promise to provide only the highest quality of Client (owner) services coupled with Guest (dog) play, stay, and waterpark experiences.
As a *Client Ambassador*, you must have a passion for customer service.
Your role will be to greet Clients (owners) and Guests (dogs) in a friendly and positive manner, check in and out boarding Guests (dogs) within PetExec software, ensure all SPA DEL forms are reviewed and signed by Clients (Owners), document Guests’ (dogs’) food, and toys; assign Guests (dogs) to their boarding suites, play pack, or water park group; answer phones; provide resort information and pricing; accept and maintain boarding, daycare, spa or waterpark reservations within software; process payments; maintain boutique inventory; print daily reports; coordinate with other SPA DEL Ambassadors (employees) throughout the day; clean lobby and associated restrooms.
Must be willing to clean up some occasional dog “stuff”.
If you want to transform your love for dogs into a fun, paid position, then SPA DEL wants to talk to you.
Compensation Structure: * - $13 per hour with scheduled pay increases - Holiday Pay - Spot Financial Recognition awards for excellent Client (owners) reviews - Free daycare and waterpark admission for 1 dog while you work - Free self-serve bathing and discounted grooming - Discounted dog boarding during non-peak boarding weeks - Required logo shirts, smocks, and hats provided by SPA DEL - Flexible work schedule but must commit to a minimum of 16 hours per week, 4 hours per shift.
Client Ambassadors shifts from 6:45 am to 6:00 pm Monday – Saturday - Cross-training opportunities to maximize your availability Job Type: Full-time, Part-time Education: High school or GED Work Requirements * Must be able to Multi-Task in a Very Fast Environment * Ability to Logically Think and Make Decisions Independently * Excellent Computer Skills * Superior Verbal and Written Communication Skills * Ability to Handle Large Dogs with Lots of Energy * Drug-Free Work Environment * Random Drug Testing * Positive and friendly * Compassionate * Love of dogs * Ability to manage, control, and ensure the safety of Clients (owners) and Guests (dogs) * Valid driver's license with dependable transportation * Ability to stand or sit for extended periods * Be a respectful team player with other SPA DEL Ambassadors * Must be at least 18 years old for the Client Ambassador role Job Types: Full-time, Part-time Pay: $13.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 4 hour shift * 8 hour shift * Rotating weekends Work Location: In person

• Phone : NA

• Location : 2525 East Glenn Avenue, Auburn, AL

• Post ID: 9133352202


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