Branch Manager

Position Summary: The Branch Manager is directly responsible for efficient, effective management of a full-service Branch office.
Ensures that established policies and procedures are followed, and delegates some of the day-to-day operations to the Universal Banker Associate (UBA) in order to be available to make business calls and to represent the Bank at civic and service club functions.
The Branch Manager is also directly responsible for the growth and profitability of the branch by achieving yearly new business sales goals with a focus on generating new consumer loans, mortgage loan referrals, and commercial loan referrals.
Additionally, the Branch Manager is responsible for developing a Sales and Consultative environment within their unit, as well as, developing their staff with training and other professional development means.
The Branch Manager must also develop a working relationship with Liberty Insurance Agency to generate leads.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
• Oversees and directs activities of branch to ensure profitability and operational efficiency.
• Generate new consumer, mortgage and commercial loans to achieve annual goals as assigned.
• Addresses customer banking needs relating to new and existing accounts.
• Generate leads for Liberty Insurance as annually assigned.
• Confers with customers and representatives of local businesses to evaluate current usage and promote improved and expanded services.
• Promotes and cross-sells bank products and services as appropriate to customer requirements.
• Develops plans for efficient use of internal resources, equipment, and employees.
• Opens new accounts, receives initial account deposits, and ensures that all new accounts are properly processed.
• Explains various bank services available, i.
e.
checking, savings, IRA’s, Certificates of Deposit, etc.
to customers; defines advantages and limitations of each program.
• Approves checks within authority level.
• Accepts loan and credit card applications.
• Participates in recruiting process and makes hiring decisions on job applicants.
• Sets employee goals and regularly evaluates performance.
• Provides on-going employee training.
• Other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies: To perform the job successfully, an individual should demonstrate the following: Change Management - Builds commitment and overcomes resistance.
Communicates change effectively.
Develops workable implementation plans.
Monitors transition and evaluates results.
Prepares and supports those affected by change.
Communication – Exhibits good listening and comprehension.
Expresses ideas and thoughts in written form.
Expresses ideas and thoughts verbally.
Keeps others adequately informed.
Selects and uses appropriate communication methods Consultative Selling - Applies product and market knowledge effectively.
Asks questions to discover client business needs.
Builds rapport and establishes trust.
Manages and documents sales process.
Presents solutions that meet customer objectives.
Qualifies potential customers.
Quality - Applies feedback to improve performance.
Demonstrates accuracy and thoroughness.
Displays commitment to excellence.
Looks for ways to improve and promote quality.
Monitors own work to ensure quality Education/Experience: Bachelor's degree preferred; and three to five years related experience, preferably in management or a lead role, and/or training; or equivalent combination of education and experience.
Experience in a financial institution and a working knowledge of banking principals and practice is strongly preferred.
Must be able to make independent decisions and solve problems within the bank policy and compliance guidelines.
Language Ability: Must speak English fluently.
Read, analyze and interpret scientific and technical journals, financial reports and legal documents.
Respond to inquiries or complaints from customers, agencies or members of the business community.
Write speeches and articles for publication.
Mathematical Ability: Apply advanced concepts such as exponents, logarithms, quadratic equations and permutations.
Apply operations to such tasks as frequency distribution, test reliability/validity, variance analysis, correlation techniques, sampling theory and factor analysis.
Reasoning Ability: Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills: Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Certificates and Licenses: None Supervisory Responsibilities: Responsible for the overall direction, coordination and evaluation of 5-10 UBAs and/or other branch staff.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Travel Requirements: Some travel may be required.
Note: This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time Pay: $55,000.
00 - $65,000.
00 per year Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Preferred) Experience: * Management: 3 years (Preferred) Work Location: In person