Posted: Saturday, December 16, 2023 07:25 PM


Position Details Position Information Requisition Number Stu02911P Home Org Name Clinical Sciences Division Name College of Veterinary Medicine Position Title Student Client Service Representative Working Title (if different from Position Title) Job Summary Responsible for clerical duties related to veterinary care and treatment Processes invoices and payments Direct incoming phone calls Provide support to veterinary team Processes clients’ animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals Hours will include after-hours and weekend shifts. Essential Functions Welcomes clients to the hospital, registers clients’ animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics. Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient’s arrival. Communicates frequently with the clinical team regarding patient/client needs and expectations. Receives and screens telephone calls. Provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes. Determines appropriate course of action, referral, or response. Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients. Discharges clients in a timely and appropriate manner. Addresses any past accounts or financial follow-ups. Confirms client does not have any further clinical questions. Assist clinicians with patient examinations, simple treatments, and recording patient data under direct supervision when needed. Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals. Minimum Qualifications Currently enrolled student at Auburn University Preferred Qualifications Medical Office Experience Pay Rate $10.50/hour Work Hours Up to 20 - Hours will include after-hours and weekend shifts. City position is located in: Auburn State position is located: Alabama Posting Detail Information Posting Date 10/30/2023 Closing Date EEO Statement Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply. AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Price - 20500 - 25900

• Location: Auburn, AL Auburn, AL Alabama

• Post ID: 3411722292 Auburn

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