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Posted: Saturday, December 16, 2023 09:06 PM

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Primary Responsibilities: - Obtain a thorough understanding of our products, internal standards, and differentiators to develop strategies aimed at increasing effective communications and brand awareness. - Assist CSMs with client project management tasks, quality control testings, content gathering, day-to-day client touches. - Management of assigned tasks in order to bring the product to release. - Complete comprehensive mobile app usage reports that include reviewing the level of engagement clients have in utilizing mobile app flagship features. - Assist in regularly scheduled mobile app review meetings with clients. - Take part in brainstorming sessions, offering analytical insights to strengthen client relationships and client retention efforts. - Assist in documenting evolving processes and procedures, recommending any changes to make systems more efficient. - Perform regular visits to our apps in-store and run quality control procedures. - Assist sales reps who have inbound questions and communicate project statuses. Requirements: - Bachelor's degree in business, technology or related field; or equivalent experience. - Excellent written and verbal communication skills. - Strong self-starter who is detail oriented with solid time management abilities. - Passionate about customer service and strategic problem solving. - Learn quickly and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one. - Previous experience in CRM like Hubspot or Salesforce is a plus Location: On site in Opelika, AL


Price - 47500 - 60200

• Location: Opelika, AL Opelika, AL Alabama

• Post ID: 5114634945 Auburn

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