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Posted: Wednesday, November 08, 2023 02:34 AM

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Title: IT Helpdesk Skills: helpdesk and destop and laptop and support Date: 12-21-2010 Description: Synergis is currently working with a large utility company in the Birmingham, AL area to help them locate an IT Help Desk professional. This position will be located in the downtown Birmingham area and will require the candidate to live and work in the area. Most calls will be level I type, but occasionally level II or III calls. Consultants are expected to resolve as many cases as possible without turning over to next tier. They will be supporting company personnel and sometimes providing support to employees that are remoting in from home. Candidates must be able to make good judgment calls, know when to pass on the call and will need to be on the phone and available to take calls at least 6 hours out of the day. Must have excellent phone, soft skills, patience and must be able to communicate at the client's level. Preferred candidates must have a broad set of skills to be able to answer all types of IT support calls. Must have a minimum of 2-3 years experience in a Technical Help Desk environment and 3-5 years of technical experience overall. Must understand networks and server setup, Microsoft Office Products, Printing and TCP/IP connectivity. Experience supporting Laptops, Blackberries, E-mail support (Outlook) and Distribution File Servers are good to have as well. College degree is preferred and must be from an accredited university. For immediate consideration, please forward a resume to robert.larson@synergishr.com. Rob Larson Synergis 4000 Eagle Point Suite 116 Birmingham, AL 35242 Phone: (205) 257-2665 Web: http://www.synergishr.com Rate Job Positive Neutral Negative Misrepresented job Pays below market level Not a real job Position no longer available Other Please Provide an Explanation (400 character limit) Security For security purposes, please enter the characters seen to the left in the text field below before submitting. Email to a Friend Apply Now Feedback | Help | About Us | RSS | Advertising | Privacy Statement | Work at Dice Copyright 1990 - 2010 Dice. All rights reserved. Use of this site is subject to certain Terms and Conditions . Apply Now!

• Location: Downtown Auburn,University Heights,Cary Woods,Moores Mill Downtown Auburn,University Heights,Cary Woods,Moores Mill Alabama

• Post ID: 125771967 Auburn

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