Posted: Wednesday, November 08, 2023 02:32 AM


The Access Management Analyst will work as a member of the Service Desk Team. The role involves resolving service requests and incidents tracked through our in-house call tracking system by following set procedures and processes, Using appropriate Microsoft tools and technologies thus ensuring a continuing high level service to the client. Responsibilities of the Access Management Analyst will include creating new users, amending existing accounts, deleting users who have left the company and creating/maintaining email accounts using both Active Directory and Exchange Administration tools MAJOR RESPONSIBILITIES/ACTIVITIES: Previous experience of working in an Access Management type role using a call tracking system. An advanced knowledge of email, file and print servers and an Intermediate knowledge of Microsoft Office Applications. Advanced knowledge of using Active Directory users and computers. Working with advanced NTFS permissions on folder shares. Working with Exchange administrator to manage user mailboxes. Working with global distribution lists. Working in a multi-Domain environment Advanced knowledge of RACF – setup new users, permissions, troubleshoot, password resets, etc. Skills BASIC REQUIREMENTS: High School Diploma or equivalent 3+ years' advanced knowledge and have experience with Server 2003 and 2008, Windows XP, Windows 7, Microsoft Office Suite, and Internet Explorer 3+ years' experience in a large and complex environments, producing quality work. PREFERRED REQUIREMENTS: Ability to communicate at all levels of the business. Ability to document processes and procedures. Must be well organized, highly customer oriented, and professional. Must be self motivated and have a desire to produce quality output. ADDITIONAL SKILLS: To have knowledge and experience with any of the following would be a plus: Quest, SMS, VPN, Citrix, SQL, PowerShell, 3270 Mainframe (Attachmate Extra). Source:

• Location: University Heights,Cary Woods,Grove Hill,Camelot University Heights,Cary Woods,Grove Hill,Camelot Alabama

• Post ID: 125771724 Auburn

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