Assistant Job Description
Assistants and/or Food Runners, support
other restaurant staff by cleaning dishes, clearing and setting tables,
stocking supplies and helping guests.
They work in a fast-paced culinary
environment to clean and reset tables and make sure that flatware and plates
are readily available.
As customer service workers, they are responsible for
ensuring that guests’ needs are either met or brought to the attention of
waitstaff and management.
Most Assistants work in restaurants, cafes or
catering companies to lighten the workload of the wait staff.
Responsibilities:
Prepare room for dining by preparing
tables and setting all condiments, napkins, service plates and utensils
Protect establishment and patrons
by adhering to sanitation, safety and alcohol beverage control policies
Stay updated on current menu
choices, specialties and menu deviations, knowing if the kitchen staff is
running out of any items, etc.
Keep kitchen staff informed by
noting timing of meal progression
Help Serve orders by picking up
and delivering patrons' choices from bar and kitchen; deliver accompaniments
and condiments from service bars
Respond to additional patron
requirements and observing dining process
Maintain table setting by
removing courses as completed; replenishing utensils; refilling water
glasses; being alert to patron spills or other special needs
Contribute to team effort by
accomplishing related results as needed
Perform basic cleaning tasks as
needed or directed by supervisor
Assist with special events as
needed
Adhere to grooming and appearance
standards consistently
Promptly address customer service
issues and refer customers to management when necessary
Display Strong customer service
skills for interacting with restaurant guests
Utilize communication and
teamwork skills for conveying information to other staff members
Knowledge of food production and
service, including safe storage practices, handling methods and laws and
regulations
Ability to tolerate stress and
work in a fast-paced environment
Ability to lift and move heavy
objects and stamina for standing and walking for long hours
Dexterity for dealing with
objects that are fragile or otherwise need careful handling
Critical thinking and
problem-solving skills
Organizational skills and
attention to detail
Qualifications:
Previous serving experience preferred
Excellent oral communication
skills required
Positive interpersonal skills
required
Must speak English fluently and
be able to write in basic English
Ability to listen
Assistant top skills & proficiencies:
Knowledge of Food Service
Regulations
Lifting
Verbal and Written Communication
Flexibility
Basic Math
Customer Service
Resolve Conflict
Teamwork
Organization
Energy Level
Thoroughness
Professionalism
Client Relationships
Botanic is built around a love of nature and love for people.
We offer lawn and maintenance care, a garden center, a market, a farm to table restaurant featuring southern cuisine, with garden settings or water views.
Come enjoy a true southern experience!
Pay: Starting at $5 / hour
Pay:
Tips
Job Type: parttime
Education: No education required
Work location: On-site