Posted: Monday, December 18, 2023 01:15 PM


Position Details Position Information Requisition Number S3275P Home Org Name Auburn Univ Regional Airport Admin Division Name Administrative Effectiveness Position Title Customer Service Supervisor (Auburn Airport) Job Class Code N/A Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary The Auburn University Regional Airport seeks candidates for a Customer Service Supervisor position that will assist in overseeing customer service personnel and perform a variety of financial operations for the airport, including budgeting and forecasting, University compliance, journal entries, and reporting, as well as account audits and reconciliations. This role serves as a secondary point of contact for departments regarding budget and financial processes within the airport, as well as for city and government officials, Board of Trustees Members, and local law enforcement agencies. The Supervisor will also assist with the billing of hangars and aircraft based at the airport, including contract lease agreements, creating accounts, and the monthly billing and auditing of hangars. Why Should YOU Choose Auburn University? Auburn University was named a “Best in Alabama” employer by Forbes! Our employee longevity speaks for itself, with employees staying an average of ten years. Competitive state benefits including retirement plan vesting at 10 years of service, generous leave accrual, and parental leave opportunity. Auburn University tuition assistance for yourself and your dependents. Employees can take 15 hours of classes for free, and dependents receive a 50% tuition waiver. It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home! Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit to learn more about our commitment to expanding equity and inclusion for all. Essential Functions Performs routine accounting and financial duties, including, but not limited to, preparing, coding, and processing the department’s financial transactions. Reviews and audits documentation for completeness, accuracy, and compliance. Assists with investigations and resolves inconsistencies and errors in financial documentation. Assists in creating, processing, and finalizing contract lease agreements for airport tenants. Creates new member accounts and processes monthly billing for all airport services and hangars Aids in performing financial analysis, including expense summary, forecasting, and budget data tracking, providing reports to department leadership. Assists with customer service and in-house operations of special events, game days, and board meetings. Supports availability for special dignitaries and ensures travel is available at time of arrival and special requests are completed. Collaborates with local and government agencies in preparation of VIPs and other high profile guests. Aids in the preparation of reports for Federal Excise Tax reimbursements, as well as credit card transactions and reconciliations. Helps to provide airport guidelines to pilots for inbound and outbound aircrafts, as well as notification to FAA regarding Notice-to-Air-Missions (NOTAMS) and other construction or restrictions on airport property. Responsible for recognizing and identifying aircrafts type and specifications, ensuring airport and FAA guidelines are met Aids in updating fuel prices in all systems accessible to the customer and provides usage reports. May engage in dialogue with incoming/outgoing pilots on radio; giving proper runway clearance and usage, wind direction, or direction to the FAA tower if available. May assist in testing the airport crash alarm system daily. Ensures Auburn/Opelika emergency personnel are connected to the airport. Communicates regularly with line service personnel to ensure proper fueling of planes, to include correct gallon amounts and type of fuel needed based on aircrafts specs, as well as provides notification of inbound and outbound aircrafts to line crew, via Unicom radio. Minimum Qualifications Minimum Qualifications Education: High School Diploma Experience:4 years of general administrative experience with a financial focus. Experience at a general aviation airport fixed-based operation preferred but not required. A degree in Accounting, Finance, or Business may substitute for years of experience. Minimum Skills, License, and Certifications Minimum Skills and Abilities Financial data analysis, as well as accounting and budget principles and practices. Aircraft types and specifications that follow airport and FAA regulations. Aviation and airfield nomenclature and terminology. Runway loads, proper runway usage, and wind advisories. Safety protocols as set by the FAA and airport authority. Aviation and airfield operations. Customer service policies and procedures. Weather watch/warning/advisory conditions, as well as issuing Notice-to-Air-Missions (NOTAMS). Microsoft Office including Word, Excel, and Powerpoint. Human Resource functions Minimum Technology Skills Minimum License and Certifications Valid Driver’s License Desired Qualifications Desired Qualifications Experience at a general aviation airport fixed-based operation is preferred. Focus of education in Aviation is preferred. Posting Detail Information Salary Range $33,700 - $50,600 Job Category Business/Accounting/Finance Working Hours if Non-Traditional City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 12/15/2023 Closing Date EEO Statement Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply. AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Price - 38600 - 48900

• Location: Auburn, AL Auburn, AL Alabama

• Post ID: 5132332918 Auburn

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