Operations and Events Coordinator (GPAC)

Position Details Position Information Requisition Number S3379P Home Org Name AU Performing Arts Center Division Name Administrative Effectiveness Position Title Operations and Events Coordinator (GPAC) Job Class Code AB43/AB35 Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary The Gogue Performing Arts Center at Auburn University is excited to begin the search for an Operations & Events Coordinator! This individual coordinates programs and processes that support facility rentals, internal and external events, patron stewardship, and related functions.
Why Should YOU Choose Auburn University? Auburn University was named a “Best in Alabama” employer by Forbes! Our employee longevity speaks for itself, with employees staying an average of ten years.
Competitive state benefits including retirement plan vesting at 10 years of service, generous leave accrual, and parental leave opportunity.
Auburn University tuition assistance for yourself and your dependents.
Employees can take 15 hours of classes for free, and dependents receive a 50% tuition waiver.
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We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town.
You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham.
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Essential Functions Working with internal university and external clients, provides facility usage quotes and delivers rental agreements ensuring the best use of venues and resources in support of GPAC’s mission.
Coordinates internal and external performances and events including, but not limited to season announcement, donor and patron receptions, programming and education functions, events in support of GPAC scheduled performances, and other mission based external events.
Organizes event set-up logistics for rental equipment acquisition, catering, audio-visual, security, parking, cleaning, and event breakdown; ensuring the event operates in compliance with all applicable Auburn University and GPAC policies, guidelines, and standard operating procedures.
Serves as a point of contact for internal and external constituents including caterers, equipment rental companies, and other suppliers and/or vendors ensuring event contract specifications are carried out.
Communicates with other GPAC departments keeping them informed of the event planning process, monitoring event budgets, and answering questions.
Provides customer service to patrons by e-mail, telephone, and in-person as needed.
Provides positive and accurate information and customer service in response to inquiries and concerns.
Actively resolves customer concerns in a polite, friendly, and helpful manner.
Creates run of show documents for GPAC performances, events, and venue tours.
Works with Auburn University Campus Event Planning System (CEPS) to ensure all necessary GPAC events are entered and approved and in compliance with all applicable Auburn University policies and guidelines.
Minimum Qualifications Minimum Qualifications This position is posted at two levels: Coordinator Bachelor’s degree in Business, Marketing, Communications, Public Relations, Event Planning, Hospitality Management, or a related field OR High school diploma or equivalent plus 4 years of experience in event management, customer service, or administrative support support services.
Senior Coordinator Bachelor’s degree in Business, Marketing, Communications, Public Relations, Event Planning, Hospitality Management, or a related field plus 2 years of experience in event planning and management, public relations, or hospitality management OR High school diploma or equivalent plus 6 years of experience in event planning and management, public relations, or hospitality management Minimum Skills, License, and Certifications Minimum Skills and Abilities Ability to maintain effective interpersonal relationships.
Ability to communicate effectively in both oral and written form.
Ability to handle multiple tasks with accuracy and to establish and meet deadlines in a timely manner.
Demonstrated ability to work effectively on a team.
Knowledge and application of advanced concepts for furniture arrangements of event set-ups.
Accounting and budgeting principles.
State, University and federal contract guidelines.
Basic math knowledge.
Basic computer operating systems knowledge.
Event protocols and etiquette knowledge.
Ability to see information in print and/or electronically and distinguish colors.
Minimum Technology Skills Minimum License and Certifications CPR and AED certifications are required or must be obtained within the first 30 days of employment.
Desired Qualifications Desired Qualifications Posting Detail Information Salary Range $33,400-$51,800 Job Category Arts/Museum Working Hours if Non-Traditional Based on event schedules, late nights or weekends may be required.
City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 02/14/2024 Closing Date EEO Statement Auburn University is committed to an inclusive and diverse campus environment.
Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.